Skriti offers a final sale policy. While taking an active role in every purchase, we ensure all parties have a positive experience. If the buyer doesn't get their item or if the item they get isn't as described, they can contact us, and we will do our best to resolve the matter.

We will not offer returns for the following concerns: (1) the fit of the garment, (2) the item is no longer desired (3) the delivery was delayed.

The buyer can report their issue within 3 days of delivery through the app or on the web if they receive an item that does not match the listing description or is sent the wrong item, or is not as described. Buyers will be required to upload photos and provide details regarding the item. Our teams will verify the return within 3-5 business days. After the buyer has returned the item to the seller, we will assist them in obtaining a full refund from the seller that will go towards their Skriti wallet.

When creating listings, we encourage sellers to be as descriptive and detailed as possible to avoid problems with sales. If you have questions about the listing photos, description, or condition of the item, please ask the seller for additional details, measurements, or photographs by leveraging the comment section under the photo. You are more than welcome to ask the seller if you need additional information.

This is how it works: It's effortless, list your items, it sells, you ship, and cash out!

Get it listed.

Skriti prides itself in having a variety of brands from various resources including designer brands, independent designers, to up-and-coming small businesses. To see if you qualify, Contact us at contact@skriti.co!

Ship Your Item.

Let Skriti handle the details once your item is listed. The pre-paid shipping label will be sent to you. Put the shipping label on the package, pack the article, and drop it off at the Post Office. Stamps are not required.

Cash Out.

You may withdraw your earnings from Skriti at any time. For example, put your money directly into your checking account, request a check, or use the cash to make purchases now on Skriti.

• We will handle all the following: credit card fees, financial transactions, and shipping label fees, and we will act as your customer service department.

As soon as you experience Skriti's simplicity and ease of use, you will fall in love with your style again. So let go of what you don't need so you can make space for your next outfit.

We currently only ship within the United States and accept US Dollars as payment but as we grow, we plan to expand to various countries.

If you have a valid promo code, all you have to do is enter it during the checkout process. Once your promo code has been entered and accepted, you can enjoy your savings!

We understand that you want to be sure that the products you buy from Skriti are authentic. We take authenticity very seriously and we have a number of measures in place to ensure that the products we sell are genuine.

• We only work with reputable suppliers. We carefully vet all of our suppliers to make sure that they are legitimate and that they sell authentic products.
• We verify the authenticity of every product. Before we list a product for sale, we verify its authenticity by checking the product's packaging, serial number, and other identifying features.
• We offer a money-back guarantee. If you are not satisfied with the authenticity of a product you purchase from Skriti, you can return it for a full refund.

We are confident that you can trust us to sell you authentic products. If you have any questions about the authenticity of a product, please contact our customer service team and we will be happy to help.

We apologize if we sent you an incorrect item, garment size, or damaged item. Please email us at contactus@skriti.co with a photograph of the item. We will make this right by sending you the correct item or size.

Once you have returned an item, the brand or designer will run through an inspection of the garment. Damaged or soiled items will not be accepted for return if damaged or soiled. In the event that the garment is free of damage, we will give you a store credit for the amount paid.

Unfortunately, all purchases made through Skriti Marketplace must be returned through Skriti. Please contact us at contact@skriti.co.

When items travel from our store to the shipping address, they are insured against accidental damage and theft. Your items are no longer covered by insurance once they have been delivered to your address. Should your box be damaged upon arrival, we recommend either refusing the delivery or making a note while signing for it that you are accepting a damaged package.

Due to the nature of our brands being located in various locations, only one brand can be purchased at a time. There will be a separate shipping fee for each brand. If you require more than one item to be shipped from a different brand, you will have to make separate transactions per item. As we grow, our goal is to identify an eco-friendly way to buy from various brands.

Taxes and duties are included in all product prices for Indian customers. The prices displayed on the website (on a Delivery Duty Unpaid basis) do not include any import duties. Upon delivery, you are responsible for all import duties, customs, and local sales taxes imposed by your country, for which payment is required to clear your order from customs.

Shipping charges are as follows:

Shipping within the US:

• Small: $5
• Medium: $10
• Large Package: $15

Shipping from outside the US:

• Small: $15
• Medium: $18
• Large: $25

In order to ensure the security of your credit card information, Skriti accepts credit card payments through our Stripe partner.

After your order is placed successfully, you will be charged immediately by credit or debit cards.

MasterCard, Visa, and American Express are accepted.

Dependent on the value of your item, after your order is delivered successfully to your address, we request that you sign for it.

Every product page on this website mentions an estimated delivery time for each product. Each product has a different delivery time, so please check the delivery time before checking out. Please note that we are not responsible for any delays caused by customs clearance at the destination. When you have placed your order, you can track your items by clicking on 'Track my orders' on the 'My Account' page once you have placed your order. Whenever your order is in process, shipped, or in the delivery process, you will be able to see the date. Downloading our app provides real-time updates!

There is a fair chance that you will receive your items on separate days if you purchase multiple items. For detailed information about the status of each item in your order, view 'Track my orders'.

If the brand hasn't accepted your order, you can go to "My Account" and click on "Track your order". Select the items you want to cancel and your reason for cancellation. We'll email you confirmation of your canceled order. Once your order has been accepted by the supplier, the order can no longer be canceled.

Once you have placed an order, we will send you a tracking number through email. Or you will be able to view the date your item is in process the date of shipment to the date of your item being in the process of delivery through our website or the mobile app.

Once you have placed an order, you will receive an email confirmation or app notification that the brand has accepted your order.

Skriti does not carry inventory because it reduces waste, saves space, is more responsive to customer demand, and is more cost-effective. This also makes Skriti more eco-friendly by eliminating the need for inventory storage, which requires a lot of energy and resources.

Skriti does its best to accurately display the colors of the garments. Our garment colors cannot be guaranteed to match the colors displayed on an electronic device 100% of the time. There may be sight variations in items that are hand embroidered.

If you are looking for something specific or in a particular style, Skriti stylists can help you find it. Whether you need help deciding what color to wear or what garment will compliment your body type, our stylists can help. Our designers can be reached at contact@skriti.co for styling-related queries.

Alteration is not a service we currently offer. However, our stylish team can assist you with specific cases and get you connected with specific brands to get custom sizing made.

On each product page, there is a size conversion chart that can help you determine the right size. Designers use the international sizing chart for all products. We can provide the exact dimensions of the product so that you can compare it with your own so that you can determine if the size is right for you.

Please contact us at contact@skriti.co if you have specific questions about sizing.

If you forget your password, click on 'Forgot password' and you will be redirected to an email that allows you to reset it.

To change your personal details or shipping address, log in to our website or app and click 'My Account'.

Creating a password and an email address is all you need to register. Your shopping cart can be viewed when you sign in.

You can update it at any time via your online account at skriti.com or on the skriti marketplace app available in the Apple store or GooglePlay

We hold your information for as long as necessary to provide you with the services you have requested, to comply with our legal obligations, and to protect our legitimate interests. We will delete your information as soon as reasonably practicable, subject to any legal or contractual obligations we may have to retain it. You can request that we delete your information at any time.

We try our best to limit our marketing emails in order to give you your space! If you'd still don't want to receive these, there is an unsubscribe link at the bottom that you can click to opt out of email marketing. Please contact us at contactus@azafashions.com if you would like any other marketing communication.

We will be happy to share this with you, please contact us at contact@skriti.co.